Guide
How to shop online
New to buying glasses online? It only takes a few minutes. Here's how it works, from browsing to checkout.
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01
Find your frames
Browse Eyeglasses or Sunglasses, or open All Frames and use the filters (brand, price, shape and size) to narrow things down.
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02
Try them on
On any product, tap Try On to see the frame on your face using your camera. Nothing is recorded or stored.
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03
Pick your frame and colour
Choose your colour, then add the frame to your cart. Buying frames only, or non-prescription? You can check out right away.
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04
Add your lenses
For prescription eyeglasses, choose Add Lenses and select your lens type: single vision, progressive, reading, blue light, or a sunglasses tint. Anti-scratch and UV protection are included.
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05
Enter your prescription
Upload a photo or PDF, type your values in, or send it to us after you order. Not sure how to read it? See our Prescription Guide.
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06
Check out securely
Pay with any major card. We'll email your confirmation and send tracking as soon as your order ships. Shipping is free on orders over $100.
Frequently asked
Do I need a prescription to order glasses?
For prescription lenses, yes. You can also order frames on their own, or add non-prescription blue light or plano (zero power) lenses. You can send your prescription during checkout or afterwards.
How do I send you my prescription?
Upload a photo or PDF at checkout, type the values into the prescription fields, or reply to your order confirmation with a clear picture. We accept prescriptions from any licensed optometrist.
What if I don't know my PD?
Your pupillary distance is sometimes printed on your prescription. If not, your optician can tell you, or you can measure it at home with a ruler and a mirror. Our Prescription Guide walks you through it.
How long will my order take?
Frames without prescription lenses ship quickly with tracking by email. Prescription orders take a little longer while your lenses are made in the lab. You'll always get a tracking link once it's on the way.
Can I return or exchange?
Yes. Frames are covered by our 30-day returns and a 365-day frame guarantee. See our Returns policy for the full details.
Are the lenses good quality?
Every pair is cut in a certified optical lab, with anti-scratch coating and UV protection included as standard.